Quality Engineering: Key Trends and Best Practices
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Emerging Trends in Quality Engineering
- Finance Author
- Business Grow-Up
- 05 June 2024
The convergence of necessity and advancing technology has accelerated digital adoption across industries. As digitally savvy customers increasingly expect personalized products and services, quality engineering tools—particularly test automation—play a critical role in enabling faster speed-to-market, tailored offerings, and improved customer experiences.
The global automation testing market is projected to grow from USD 20.7 billion in 2021 to USD 49.9 billion by 2026, according to Research and Markets. This growth reflects not only the wider availability of technologies like AI and IoT but also the increasing adoption of these innovations by organizations seeking to enhance system quality and performance, ultimately driving business growth.
To maximize the benefits of test automation, organizations should pay attention to emerging trends and best practices that can inform and strengthen their quality engineering strategy
AI-Powered Analytics and Test Automation
Artificial intelligence is rapidly transforming quality engineering. Gartner predicts that by 2023, 40% of infrastructure and operations teams in large enterprises will leverage AI-augmented automation to boost organizational efficiency. AI-driven analytics enhance test coverage, streamline test cases and scripts, and automate defect analysis. By reducing reliance on manual testing, AI-based test automation accelerates the development cycle, improves software quality, and enables faster speed-to-market. As AI capabilities continue to evolve, these efficiencies offer a growing competitive advantage for organizations.
Enhancing Digital Experience
Digital transformation is set to accelerate further, with global spending projected to reach $2.4 trillion by 2024, according to Statista. As customer interactions span multiple digital channels, validating and testing the quality of these experiences through API, security, and end-to-end user testing becomes increasingly critical. Enhanced digital experiences go hand-in-hand with Agile and DevOps practices, enabling continuous testing and CI/CD integration for faster delivery and higher quality. Investing in digital experience testing not only drives ROI but also supports distributed Agile models that combine on-shore and off-shore delivery teams.
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The growing adoption of Agile methodologies and digital technologies is driving organizations to evolve their Test Centers of Excellence (TCoEs). Traditional TCoE models were primarily centralized testing hubs focused on functional testing. Today, organizations are transitioning toward shared delivery and competency centers that offer broader capabilities, encompassing functional and non-functional testing along with a range of technical services.
These client-focused TCoEs provide support for both client-server and web applications, as well as digital technologies, delivering expertise in continuous testing, DevOps automation, mobile applications, cloud solutions, and application migration. By fostering cross-functional teams, these centers optimize the testing process, reduce risks, and lower overall costs.